{"slug":"salesforce","name":"세일즈포스","name_en":"Salesforce","ticker":"CRM","updated_at":"2026-07-11T10:15:32.915+00:00","canonical":"https://valuechain.wiki/salesforce","kicker":"정보기술 · S&P 500","kicker_en":"Information Technology · S&P 500","lead":"세일즈포스는 기업용 고객관계관리(CRM) 소프트웨어를 클라우드로 제공하는 세계 최대 SaaS 기업이다. S&P 500 구성종목. 섹터: 정보기술(Application Software). 밸류체인 관계·수치 데이터는 조사 전인 기본 노드로, AI 질문 수요가 관측되면 상세 노드로 승격된다.","lead_en":"Salesforce is the world's largest SaaS company, delivering enterprise customer relationship management (CRM) software in the cloud. S&P 500 constituent. Sector: Information Technology (Application Software). Baseline node ahead of value-chain research; promoted to a full node once AI question demand is observed.","segments":{"parts":[{"name":"구독·지원"},{"name":"전문 서비스"}],"total":"약 $37.9B (FY2025)"},"segments_en":{"parts":[{"name":"Subscription and Support"},{"name":"Professional Services"}],"total":"approx. $37.9B (FY2025)"},"returns_yearly":{"2021":14.2,"2022":-47.8,"2023":98.5,"2024":27.8,"2025":-20.2,"2026":-38},"return_asof":"2026-07-10","value_chain":{"leading":[],"benefiting":[],"analysis":null,"analysis_en":null,"analysis_asof":null},"edges":[]}